Join Us in Play Coaching

A Deep Dive into our Signature Play Coaching Model

Three children sitting on the floor playing a game with an adult looking at them
socializing

Table of Contents

Have you seen our staff playing 1:1 with children before? This is through our Therapeutic Membership, which offers SPL’s Signature Play Coaching program. Learn more about this very special program and how it can support you and your child!

Seeing the Need for Play Coaching

SPL offered onsite childcare to members for the first 2 years in business. Many families shared how important time with our staff was in this model, and they often used it as a way to practice gentle separation, to experience positive social interactions with adults who were child-led, and a way to take a short break while their child was able to play safely and happily.

When we decided to wind down this program, we recognized the incredible work that our staff had done with our members. We saw the changes in children when they had 1:1 interactions with our staff in the play space. We saw them more often regulated, joyful, engaged, and interactive. The children who had consistent interactions with our staff seemed to make significant changes to their engagement style while in our space. Parents recognized this, and often would ask our staff to be babysitters or school aides for them!

We also recognized a need for something that could take the place of ‘social skills groups’ for autistic and neurodivergent children. While some families have found that social skills groups were effective for their child, others have found it to be ableist/problematic in the way it works to change children’s behaviors. Many other families have been turned away from social groups and told their child was ‘not yet ready’ for a social group.

Staff Training

We began our Play Coaching model with staff who had worked over 1 year at SPL in Open Play. These staff were expertly trained in how Spirited Play Labs supports children and families. They also completed DIR/Floortime 201, a 40 hour course through ICDL that trained staff in the Floortime method. Karen Schulz, our Program Director, met with them weekly to give them training in developmental practices and parent coaching, too!

As we grew this program, we recognized the amazing possibility this career path had for young people. While many of our staff will go on to become therapists and get master’s degrees, some choose not to. Some of our staff have shared with us that their learning disabilities or neurodivergence will make graduate school challenging, but they continued to have a strong desire to work intimately with neurodivergent children in a helping capacity.

Each Play Coach gets 12-30 clients on their ‘caseload’ in which they develop individual relationships with your child and you. They get to see progress month-to-month, they get to collaborate with your child’s therapists, and they get to utilize play coaching to support your child in the natural setting. They have shared with us they are incredibly satisfied and fulfilled by their caseloads!

Play Coaching uses the Social Model of Disability

Play Coaching is possibly unfamiliar to you, even if your child has attended speech therapy or occupational therapy. Most therapy models are medical, in which there is a goal to improve/fix your child and change them. It is on the child to learn and adapt in this model, and most parents wait in the waiting room while their child does all the work. The therapist talks with you the last 5 minutes and often uses a lot of confusing terminology, so you are often left unsure about how to take the work home with you.

Play Coaching relies on the social model of disability. This model utilizes the community to adapt the environment to support the disabled or neurodivergent child. While children continue to build functional skills to self-advocate and have access to what they need, we work to adapt the environment so they can be included. This means the responsibility doesn’t just fall on your child; it falls on you, other caregivers, friends, strangers. We work to create an inclusive culture that means we all take care of one another.

How do we do this? Well, we want you the caregiver to be intimately involved in all sessions your child attends. You can watch, you can ask questions, you can play too; either way, we want you there with us! This will allow for you to bring our play coaching model into your child’s home and school and beyond.

We also rely on our Member Agreements when people become SPL members, in which we ask the other families in the play space to maintain a level of care and connection to one another. This creates a culture of community that can often be hard to find elsewhere. We have created a safer, supportive space where we can educate ourselves on one another’s needs and meet them as best as we can!

Interested in Play Coaching?

Well, now that you know the history of play coaching, you may be interested in trying it out! This model is private pay and funded through RCEB for children over age 3. If you’d like to upgrade to a Therapeutic Membership, reach out to your location’s Supervisor!

BERKELEY: berkeley@spiritedplaylabs.com, 510-647-8926

SAN RAMON: sanramon@spiritedplaylabs.com 925-804-6273

You can also learn more here. We look forward to supporting you and your child in this way.

Site Manager

The Site Manager leads daily operations at their assigned location, creating exceptional experiences for members while managing staff and facilities. This role serves as the on-site leader responsible for implementing organizational standards while addressing immediate needs and opportunities.

Reports to: Fractional Director of Operations

Key Responsibilities:

Staff Leadership & Development
  • Supervise and coordinate daily activities of site staff
  • Maintain staff schedules for the location
  • Provide real-time coaching and support to team members while relying on SPL philosophy and culture
  • Foster a positive, collaborative team culture
  • Communicate operational updates and requirements to onsite staff
  • Act as liaison between direct care staff (those who work on the floor daily) and management team to ensure needs of direct care staff are being reflected in management decisions in a timely manner using the agreed-upon communication methods
  • Provide regular feedback to staff about job performance and complete bi-annual performance reviews as it relates to SPL Handbook Policies
  • Observe & provide feedback for hiring of new staff members
  • Screen & onboard volunteers
  • Ensure exceptional service standards for all members
  • Address member questions, concerns, and feedback promptly
  • Oversee check-in/check-out processes
  • Create a welcoming, inclusive environment
  • Complete all first time visits to introduce new people to SPL and provide information about agreements and membership tiers
  • Send monthly emails to site specific members for updates & connections
  • Utilize Circle app for upcoming events and announcements
  • Contacting any member families in need of additional support or follow-up for repair after breakdown
  • Maintain facility standards for safety, cleanliness, and functionality
  • Conduct daily facility inspections and report back any outstanding issues to management; schedule staff for facility upgrades when possible outside of work hours
  • Coordinate basic maintenance and repairs
  • Manage local inventory and supplies
  • Implement safety and emergency procedures
  • Work with Program Director to update physical space / items quarterly
  • Communicate with landlord/property management when any issues arise
  • Maintain professional communication with members and staff by managing your location’s email account and telephone system daily
  • Maintain accurate attendance and participation records for both staff and members
  • Document member concerns and resolutions via written record
  • Book and properly schedule parties, site rentals, or additional speciality services including Play Coaching appointments and summer camp
  • Complete daily and weekly operational reports
  • Manage member’s contracts, which includes billing and interfacing with partner organizations this includes handling pauses or cancellations via email (never just in person or phone)
  • Manage administrative aspects of the play coaching role: schedule sessions through POS system, reschedule sessions as needed, stay in active communication with members, send introductory packets via email to new members
  • Rely on policies and procedures laid out via manuals and handbooks from Executive Team
  • Monthly RCEB Billing 
  • Quarterly list of who needs to be cancelled sent to Mikaela *RCEB families who’ve not visited in 3 months or more & did not notify us
  • Maintain detailed notes using Mindbody about each member family, including safety concerns, names/ages of children, and special information to know
  • Serve as primary on-site point of contact
  • Maintain clear communication with Executive Assistant
  • Provide regular updates to Director of Operations via email
  • Coordinate with other Site Managers on cross-location matters
  • Interface with vendors for basic service needs
  • Escalate significant issues appropriately
  • Primary work location at assigned site
  • Full-Time Role 
  • May require some evening and weekend availability
  • Physical requirements include standing for extended periods, light lifting, and mobility throughout facility
  • Fast-paced environment requiring adaptability and quick decision-making

Site Supervisor

The Site Supervisor is an assistant leadership role responsible for ensuring the smooth weekday morning and weekend operations of our play space. This includes supporting staff, engaging with families, handling administrative tasks, and maintaining a safe, inclusive, and affirming environment for neurodivergent and disabled children.

Reports to: Site Manager

Key Responsibilities:

Member Experience
  • Greet and warmly welcome families upon arrival
  • Complete check-in/check-out procedures accurately and efficiently
  • Answer questions about programs, memberships, and facility features
  • Address basic member concerns promptly or escalate to Site Manager when appropriate
  • Create an inclusive, supportive atmosphere for all children and families
  • Engage with children in an age-appropriate, encouraging manner
  • Monitor the play area continuously to ensure safety and appropriate behavior
  • Enforce safety rules consistently while maintaining a positive atmosphere
  • Respond quickly to any conflicts or safety concerns
  • Follow all emergency protocols when necessary
  • Document any incidents according to established procedures
  • Reset and sanitize toys and equipment between sessions following cleaning protocols
  • Maintain organization and cleanliness of all play areas throughout shifts
  • Conduct regular inventory checks of supplies and materials
  • Assist with opening and closing procedures
  • Identify and report any maintenance or safety issues
  • Maintain accurate attendance and membership records
  • Process basic transactions as needed
  • Assist with program registration when required
  • Organize and distribute program materials
  • Support special events and programs as needed
  • Primary work location at assigned site
  • Part-Time Role 
  • Weekend and morning availability required
  • Physical requirements include standing for extended periods, frequent bending and lifting of up to 25 pounds
  • Fast-paced environment requiring high energy and adaptability
  • Exposure to typical noise levels associated with children’s play environments

Play Coach

Play Coaches provide structured, therapeutic play sessions tailored to the individual needs of each child. They create a consistent and supportive relationship while using specialized play techniques to support social-emotional growth and developmental goals. Play Coaches serve as the primary therapeutic relationship for children in their care.

Reports to: Site Manager for scheduling and day-to-day operations; Program Director for program quality and professional development

Key Responsibilities:

Session Facilitation
  • Lead 1:1 or small group play sessions using evidence-based therapeutic play techniques
  • Create individualized play plans based on each child’s unique needs and goals
  • Implement appropriate interventions and activities aligned with program methodology
  • Adapt session approach based on child’s responses and developmental progress
  • Maintain appropriate boundaries and professional relationship standards
  • Foster a safe, nurturing environment that promotes growth and exploration
  • Conduct initial and ongoing informal assessments of child development and needs
  • Observe and document detailed notes on child behavior, play themes, and progress
  • Track developmental milestones and areas for growth
  • Maintain comprehensive and confidential session records
  • Complete all documentation within required timeframes
  • Communicate effectively with caregivers about session highlights and child progress
  • Provide appropriate feedback and guidance to support families
  • Maintain appropriate professional boundaries with families
  • Collaborate with caregivers to ensure consistency between sessions and home
  • Address caregiver questions and concerns or escalate as appropriate
  • Participate in regular supervision and coaching sessions
  • Engage in ongoing training and professional development
  • Incorporate feedback into practice
  • Stay current on play therapy approaches and child development research
  • Collaborate with other Play Coaches to share best practices
  • Primary work location at assigned site
  • Part-Time or Full-Time Jobs available 
  • May require evening and weekend availability to accommodate families’ schedules
  • Physical requirements include sitting on floor, light lifting, and active play with children
  • Emotional resilience required for working with children experiencing challenges
  • Schedule may vary based on client needs

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