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Behavior Challenges in Preschool? What Parents Need to Know (and Where to Find Support in the Bay Area)

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"Has your preschool called your child’s behavior ‘challenging’?”

Table of Contents

“Your Child Has Challenging Behaviors”: What That Really Means

In the Bay Area, it has become increasingly common for preschool teachers to alert parents to their child’s ‘challenging behaviors.’ Parents are unsure of what behavior challenges in preschool  really means, what behavior issues or problems in preschool look like, and what their next steps should be. Parents feel taken by surprise by these comments and often end up confused about what this means for their child. Much to parents’ surprise, expulsion from preschool is happening, and it’s happening more than ever.

When a child is expelled, the message parents receive is: your child is too difficult, they don’t belong. For parents, the experience is crushing and leads to shame, fear, worry, desperation.

If Your Preschool Is Saying Your Child Has Behavior Issues, You Might Feel Fear Or Shame. But You’re Not Alone.

Conversations about behavior challenges in preschool are common — but families deserve support, not stigma.

Families are left to fend for themselves. One mom shared how she sat in her car, crying, after being told her 4-year-old could not return. Another parent described being turned away from three schools in a row, each one saying they weren’t equipped to “handle” her child after a 30-minute visit with their child.

This is especially common for families of neurodivergent children—those raising children with autism, ADHD, or other differences in learning and communication. Without understanding children’s neurodivergence, schools see differences as “problems” instead of opportunities to support children in the ways they learn best.

Challenging Behaviors Are Communication, Not Misbehavior 

So first off, what do behavior issues in preschool really mean ? This is a subjective concept, but most traditional school settings consider things like hitting, kicking, biting, or disruptive actions like screaming or stimming or not following directions to be behavior issues.

If we want teachers and schools to have a better understanding of challenging behaviors, we want to first give you the information to educate yourselves!  

What might be causing a challenging behavior, and what can we do about it? Well, we want you to ask yourself WHY the behavior is happening!

Why Some Preschools Aren’t Set Up for Every Child

At Spirited Play Labs, neurodivergent children are supported first — creating a space where every child can thrive.

Often when a challenging behavior comes up, it’s not because kiddos just wanna act out. It’s because a need is not being met, whether a kiddo is wanting attention, whether a sensory need is not being met, or big feelings are coming up.

It’s really important that we do not define children by their behavior. Examples of that are saying that a kid is aggressive because they hit another kid or because they threw a chair. What we want to do is say that the behavior was aggressive. 

All kids are inherently good. So while a behavior might be harmful and might cause harm, that kiddo is still smart, creative, kind. 

What Kids with Behavior Challenges Really Need to Thrive

So why do certain preschool spaces not work for neurodivergent kids or kids with behavior challenges ? Well, many Bay Area preschool and daycare environments aren’t designed for them. They are relying on old traditions and expectations that are no longer developmentally appropriate in 2025. There can be sensory and environmental factors too. Some children may feel overwhelmed by noise, transitions, or bright spaces, which can lead to meltdowns, avoidance, or “acting out.”

Look at NAEYC’s Early Childhood Program Standards for more information!

Teachers are under pressure, often without the resources or training to manage big feelings, sensory needs, or social differences in developmentally appropriate ways. Without help, exclusion can feel like their only option.

The American Academy of Pediatrics recommends that adults serving children in early years need more mental health training to understand emotional and behavioral concerns.

The Escalation Curve shows that behaviors are communication — a tool preschool and day care educators are rarely taught.

Here’s the truth: these behaviors are part of normal child development. Young children—especially neurodivergent children—are still learning how to regulate their emotions and communicate their needs. Instead of receiving guidance and support, too many are excluded.

Expulsion doesn’t solve a problem—it creates bigger ones. What children (and families) really need is support, guidance, and understanding.

Families looking for neurodiverse preschool support in the Bay Area often discover that inclusive, affirming spaces are rare — but essential.

Spirited Play Labs: Inclusive Preschool Support in the Bay Area

Our team at Spirited Play Labs is trained to support every kind of behavior challenge, creating a safe, inclusive space for all families.

For parents: You are not alone. Your child’s challenges are not a reflection of your love or effort. Look for programs that are neurodiversity-affirming—places where differences are respected and supported, not punished. Look for phrases that describe programs like “child-led, play-based, sensory-friendly, inclusive” and ask these school administrators how they are creating this kind of environment for all children.

At Spirited Play Labs, we are waiting for you. We have ideas, plans, and strategies to help your child thrive. We offer a soft place to land—bringing your family much-needed comfort as you figure out what’s best for your child.

Spirited Play Labs is an inclusive play space offering neurodiverse (and all types of behavior challenges) support with three Bay Area locations—San Ramon, Berkeley, and San Mateo —where children can explore, connect, and grow, and where families can find belonging and support. We are proud to be a neurodiversity-affirming space, honoring every child’s unique strengths and ways of engaging with the world.

Every child deserves the chance to belong. Every family deserves to feel supported—not shamed or isolated. Together, we can replace exclusion with belonging—and create a future where every child has the safety, acceptance, and joy they need to thrive.

Book your first visit today at  spiritedplaylabs.com/book-your-visit, and discover a Bay Area community where every child belongs—and every behavior is met with support.

Site Manager

The Site Manager leads daily operations at their assigned location, creating exceptional experiences for members while managing staff and facilities. This role serves as the on-site leader responsible for implementing organizational standards while addressing immediate needs and opportunities.

Reports to: Fractional Director of Operations

Key Responsibilities:

Staff Leadership & Development
  • Supervise and coordinate daily activities of site staff
  • Maintain staff schedules for the location
  • Provide real-time coaching and support to team members while relying on SPL philosophy and culture
  • Foster a positive, collaborative team culture
  • Communicate operational updates and requirements to onsite staff
  • Act as liaison between direct care staff (those who work on the floor daily) and management team to ensure needs of direct care staff are being reflected in management decisions in a timely manner using the agreed-upon communication methods
  • Provide regular feedback to staff about job performance and complete bi-annual performance reviews as it relates to SPL Handbook Policies
  • Observe & provide feedback for hiring of new staff members
  • Screen & onboard volunteers
  • Ensure exceptional service standards for all members
  • Address member questions, concerns, and feedback promptly
  • Oversee check-in/check-out processes
  • Create a welcoming, inclusive environment
  • Complete all first time visits to introduce new people to SPL and provide information about agreements and membership tiers
  • Send monthly emails to site specific members for updates & connections
  • Utilize Circle app for upcoming events and announcements
  • Contacting any member families in need of additional support or follow-up for repair after breakdown
  • Maintain facility standards for safety, cleanliness, and functionality
  • Conduct daily facility inspections and report back any outstanding issues to management; schedule staff for facility upgrades when possible outside of work hours
  • Coordinate basic maintenance and repairs
  • Manage local inventory and supplies
  • Implement safety and emergency procedures
  • Work with Program Director to update physical space / items quarterly
  • Communicate with landlord/property management when any issues arise
  • Maintain professional communication with members and staff by managing your location’s email account and telephone system daily
  • Maintain accurate attendance and participation records for both staff and members
  • Document member concerns and resolutions via written record
  • Book and properly schedule parties, site rentals, or additional speciality services including Play Coaching appointments and summer camp
  • Complete daily and weekly operational reports
  • Manage member’s contracts, which includes billing and interfacing with partner organizations this includes handling pauses or cancellations via email (never just in person or phone)
  • Manage administrative aspects of the play coaching role: schedule sessions through POS system, reschedule sessions as needed, stay in active communication with members, send introductory packets via email to new members
  • Rely on policies and procedures laid out via manuals and handbooks from Executive Team
  • Monthly RCEB Billing 
  • Quarterly list of who needs to be cancelled sent to Mikaela *RCEB families who’ve not visited in 3 months or more & did not notify us
  • Maintain detailed notes using Mindbody about each member family, including safety concerns, names/ages of children, and special information to know
  • Serve as primary on-site point of contact
  • Maintain clear communication with Executive Assistant
  • Provide regular updates to Director of Operations via email
  • Coordinate with other Site Managers on cross-location matters
  • Interface with vendors for basic service needs
  • Escalate significant issues appropriately
  • Primary work location at assigned site
  • Full-Time Role 
  • May require some evening and weekend availability
  • Physical requirements include standing for extended periods, light lifting, and mobility throughout facility
  • Fast-paced environment requiring adaptability and quick decision-making

Site Supervisor

The Site Supervisor is an assistant leadership role responsible for ensuring the smooth weekday morning and weekend operations of our play space. This includes supporting staff, engaging with families, handling administrative tasks, and maintaining a safe, inclusive, and affirming environment for neurodivergent and disabled children.

Reports to: Site Manager

Key Responsibilities:

Member Experience
  • Greet and warmly welcome families upon arrival
  • Complete check-in/check-out procedures accurately and efficiently
  • Answer questions about programs, memberships, and facility features
  • Address basic member concerns promptly or escalate to Site Manager when appropriate
  • Create an inclusive, supportive atmosphere for all children and families
  • Engage with children in an age-appropriate, encouraging manner
  • Monitor the play area continuously to ensure safety and appropriate behavior
  • Enforce safety rules consistently while maintaining a positive atmosphere
  • Respond quickly to any conflicts or safety concerns
  • Follow all emergency protocols when necessary
  • Document any incidents according to established procedures
  • Reset and sanitize toys and equipment between sessions following cleaning protocols
  • Maintain organization and cleanliness of all play areas throughout shifts
  • Conduct regular inventory checks of supplies and materials
  • Assist with opening and closing procedures
  • Identify and report any maintenance or safety issues
  • Maintain accurate attendance and membership records
  • Process basic transactions as needed
  • Assist with program registration when required
  • Organize and distribute program materials
  • Support special events and programs as needed
  • Primary work location at assigned site
  • Part-Time Role 
  • Weekend and morning availability required
  • Physical requirements include standing for extended periods, frequent bending and lifting of up to 25 pounds
  • Fast-paced environment requiring high energy and adaptability
  • Exposure to typical noise levels associated with children’s play environments

Play Coach

Play Coaches provide structured, therapeutic play sessions tailored to the individual needs of each child. They create a consistent and supportive relationship while using specialized play techniques to support social-emotional growth and developmental goals. Play Coaches serve as the primary therapeutic relationship for children in their care.

Reports to: Site Manager for scheduling and day-to-day operations; Program Director for program quality and professional development

Key Responsibilities:

Session Facilitation
  • Lead 1:1 or small group play sessions using evidence-based therapeutic play techniques
  • Create individualized play plans based on each child’s unique needs and goals
  • Implement appropriate interventions and activities aligned with program methodology
  • Adapt session approach based on child’s responses and developmental progress
  • Maintain appropriate boundaries and professional relationship standards
  • Foster a safe, nurturing environment that promotes growth and exploration
  • Conduct initial and ongoing informal assessments of child development and needs
  • Observe and document detailed notes on child behavior, play themes, and progress
  • Track developmental milestones and areas for growth
  • Maintain comprehensive and confidential session records
  • Complete all documentation within required timeframes
  • Communicate effectively with caregivers about session highlights and child progress
  • Provide appropriate feedback and guidance to support families
  • Maintain appropriate professional boundaries with families
  • Collaborate with caregivers to ensure consistency between sessions and home
  • Address caregiver questions and concerns or escalate as appropriate
  • Participate in regular supervision and coaching sessions
  • Engage in ongoing training and professional development
  • Incorporate feedback into practice
  • Stay current on play therapy approaches and child development research
  • Collaborate with other Play Coaches to share best practices
  • Primary work location at assigned site
  • Part-Time or Full-Time Jobs available 
  • May require evening and weekend availability to accommodate families’ schedules
  • Physical requirements include sitting on floor, light lifting, and active play with children
  • Emotional resilience required for working with children experiencing challenges
  • Schedule may vary based on client needs

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