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Spirited Play Labs’ Glossary of Terms!

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What’s the difference between neurodiverse and neurodivergent? Learn more from our SPL staff about the current terms you may be hearing in our culture!

NEUROSPICY (adjective):

Neurospicy is used to describe individuals whose brain functions differently from what is considered “typical”. It serves as a less clinical way to refer to conditions like autism, ADHD, and dyslexia. Sometimes a diagnosis or label isn’t helpful, and so this term serves as a way to identify as neurodivergent or ‘atypical.’

Danielle says…”This is a cool spin on Neurodivergent. It is a fun and playful way to say that you experience or do things a bit differently and that’s okay!”

NEURODIVERSE (adjective):

Neurodiverse refers to the diversity of human brains, recognizing that everyone’s brain functions differently. This concept challenges traditional notions of “normal” brain function, and instead embraces the unique differences in how people think, learn and behave.

Emma says… ““A neurodiverse environment or community is one that contains people of multiple different neurotypes. SPL is a neurodiverse community because we welcome children, parents, and staff who are neurotypical, autistic, and ADHD.”

NEURODIVERGENT (adjective):

Neurodivergent refers to individuals whose brain functions differently from what is considered typical. This can include differences in social interactions, learning, sensory experiences, and mental health experiences.

Hanna says… “Being neurodivergent means a person’s brain works in a way that may be different from what’s considered “typical”. These differences can affect how someone learns, plays, or experiences the world. In our space, we celebrate these unique strengths and make sure every child and family feels supported and included.”

PDA (noun):

Pathological Demand Avoidance (PDA) is conceptualized as a profile on the autism spectrum characterized by an extreme avoidance of everyday demands and expectations due to high anxiety and drive for autonomy.

Zoe says… “Stands for “pathological demand avoidance,” but the more holistic term is “persistent demand avoidance.” This is a profile of Autism in which kiddos experience demands (ex. “No,” “Go to your room”) as a threat to their nervous system. PDA is not misbehavior, it is a disability that deserves understanding and accommodation!”

SENSORY SEEKING (adjective):

A sensory seeker is a person who has a high threshold for sensory input. This means that in order for that person to notice that input, they require a lot more frequency, intensity or duration of the input than someone with a typical sensory profile.

Arcata says… “Sensory seeking means a person who has a high need for sensory input. This can often look like a person who seeks out extra movement, visuals, noise and activity to properly stimulate their sensory needs.”

CHILD-LED (adjective):

Child-led therapy is a therapeutic approach where the therapist follows the child’s interests and allows them to lead the sessions, rather than the therapist directing activities. This method encourages engagement and makes the therapy more meaningful and enjoyable for the child.

Mikaela says… “Empowering a child, and allowing them to make their own choices about how they want to play and explore. Adults should join in to follow their lead, build upon their play, and provide support as needed.”

PLAY-BASED (adjective):

Play-based therapy is a therapeutic approach that uses play as a medium for children to express and process their emotions. It helps children communicate their feelings and experiences in a safe environment,

Karen says… “Play based learning means that children grow their skills by doing what comes naturally —- playing. At Spirited Play Labs, play is a value we hold deeply.”

STRENGTHS-BASED (adjective):

Pediatric strengths-based therapy is a therapeutic approach that focuses on identifying and utilizing a child’s strengths and positive qualities to support their development and address challenges. This method aims to enhance the child’s self-esteem and resilience, promoting a more positive outlook on their abilities and potential.

Joselyn says… “A strength-based approach focuses on what a child CAN do, building on their existing abilities and interests rather than concentrating on their weaknesses or deficits.”

INCLUSION (verb):

Inclusion is the act of including someone or something as part of a group or activity, often focusing on accommodating individuals who have been historically excluded due to factors like race, gender, or ability. It aims to create environments where everyone can participate equally and feel valued.

Jorja says… “Inclusion is where neurodiverse, BIPOC, queer, and all individuals regardless of their identities or experiences , genuinely feel seen, and empowered.”

CHALLENGING BEHAVIORS (noun):

Challenging behaviors are defined as culturally unexpected actions that are intense, frequent, or long-lasting enough to affect the safety of an individual or others. These behaviors can include aggression or self-injury.

Lia says… “Challenging behaviors are a child’s way of communicating their feelings and advocating for their needs when they don’t yet have the words or skills to express themselves. Caregivers can support children by wondering ‘what is my child trying to tell me through their behaviors?’ and by providing support for regulation.”

SPIRITED CHILD (noun):

A spirited child is one who is more intense, energetic, sensitive, perceptive, and persistent than the average child. These children often display strong emotions and may require different parenting approaches to help them thrive.

Lindsay says… “Spirited kids are often misunderstood and criticized as being too much, too loud, too needy. But spirited kids can be deeply creative, loving, and impactful members of the community, and should be celebrated and supported!”

Interested in learning more about our philosophy? Sign up for a first time visit at spiritedplaylabs.com/book-your-visit

Site Manager

The Site Manager leads daily operations at their assigned location, creating exceptional experiences for members while managing staff and facilities. This role serves as the on-site leader responsible for implementing organizational standards while addressing immediate needs and opportunities.

Reports to: Fractional Director of Operations

Key Responsibilities:

Staff Leadership & Development
  • Supervise and coordinate daily activities of site staff
  • Maintain staff schedules for the location
  • Provide real-time coaching and support to team members while relying on SPL philosophy and culture
  • Foster a positive, collaborative team culture
  • Communicate operational updates and requirements to onsite staff
  • Act as liaison between direct care staff (those who work on the floor daily) and management team to ensure needs of direct care staff are being reflected in management decisions in a timely manner using the agreed-upon communication methods
  • Provide regular feedback to staff about job performance and complete bi-annual performance reviews as it relates to SPL Handbook Policies
  • Observe & provide feedback for hiring of new staff members
  • Screen & onboard volunteers
  • Ensure exceptional service standards for all members
  • Address member questions, concerns, and feedback promptly
  • Oversee check-in/check-out processes
  • Create a welcoming, inclusive environment
  • Complete all first time visits to introduce new people to SPL and provide information about agreements and membership tiers
  • Send monthly emails to site specific members for updates & connections
  • Utilize Circle app for upcoming events and announcements
  • Contacting any member families in need of additional support or follow-up for repair after breakdown
  • Maintain facility standards for safety, cleanliness, and functionality
  • Conduct daily facility inspections and report back any outstanding issues to management; schedule staff for facility upgrades when possible outside of work hours
  • Coordinate basic maintenance and repairs
  • Manage local inventory and supplies
  • Implement safety and emergency procedures
  • Work with Program Director to update physical space / items quarterly
  • Communicate with landlord/property management when any issues arise
  • Maintain professional communication with members and staff by managing your location’s email account and telephone system daily
  • Maintain accurate attendance and participation records for both staff and members
  • Document member concerns and resolutions via written record
  • Book and properly schedule parties, site rentals, or additional speciality services including Play Coaching appointments and summer camp
  • Complete daily and weekly operational reports
  • Manage member’s contracts, which includes billing and interfacing with partner organizations this includes handling pauses or cancellations via email (never just in person or phone)
  • Manage administrative aspects of the play coaching role: schedule sessions through POS system, reschedule sessions as needed, stay in active communication with members, send introductory packets via email to new members
  • Rely on policies and procedures laid out via manuals and handbooks from Executive Team
  • Monthly RCEB Billing 
  • Quarterly list of who needs to be cancelled sent to Mikaela *RCEB families who’ve not visited in 3 months or more & did not notify us
  • Maintain detailed notes using Mindbody about each member family, including safety concerns, names/ages of children, and special information to know
  • Serve as primary on-site point of contact
  • Maintain clear communication with Executive Assistant
  • Provide regular updates to Director of Operations via email
  • Coordinate with other Site Managers on cross-location matters
  • Interface with vendors for basic service needs
  • Escalate significant issues appropriately
  • Primary work location at assigned site
  • Full-Time Role 
  • May require some evening and weekend availability
  • Physical requirements include standing for extended periods, light lifting, and mobility throughout facility
  • Fast-paced environment requiring adaptability and quick decision-making

Site Supervisor

The Site Supervisor is an assistant leadership role responsible for ensuring the smooth weekday morning and weekend operations of our play space. This includes supporting staff, engaging with families, handling administrative tasks, and maintaining a safe, inclusive, and affirming environment for neurodivergent and disabled children.

Reports to: Site Manager

Key Responsibilities:

Member Experience
  • Greet and warmly welcome families upon arrival
  • Complete check-in/check-out procedures accurately and efficiently
  • Answer questions about programs, memberships, and facility features
  • Address basic member concerns promptly or escalate to Site Manager when appropriate
  • Create an inclusive, supportive atmosphere for all children and families
  • Engage with children in an age-appropriate, encouraging manner
  • Monitor the play area continuously to ensure safety and appropriate behavior
  • Enforce safety rules consistently while maintaining a positive atmosphere
  • Respond quickly to any conflicts or safety concerns
  • Follow all emergency protocols when necessary
  • Document any incidents according to established procedures
  • Reset and sanitize toys and equipment between sessions following cleaning protocols
  • Maintain organization and cleanliness of all play areas throughout shifts
  • Conduct regular inventory checks of supplies and materials
  • Assist with opening and closing procedures
  • Identify and report any maintenance or safety issues
  • Maintain accurate attendance and membership records
  • Process basic transactions as needed
  • Assist with program registration when required
  • Organize and distribute program materials
  • Support special events and programs as needed
  • Primary work location at assigned site
  • Part-Time Role 
  • Weekend and morning availability required
  • Physical requirements include standing for extended periods, frequent bending and lifting of up to 25 pounds
  • Fast-paced environment requiring high energy and adaptability
  • Exposure to typical noise levels associated with children’s play environments

Play Coach

Play Coaches provide structured, therapeutic play sessions tailored to the individual needs of each child. They create a consistent and supportive relationship while using specialized play techniques to support social-emotional growth and developmental goals. Play Coaches serve as the primary therapeutic relationship for children in their care.

Reports to: Site Manager for scheduling and day-to-day operations; Program Director for program quality and professional development

Key Responsibilities:

Session Facilitation
  • Lead 1:1 or small group play sessions using evidence-based therapeutic play techniques
  • Create individualized play plans based on each child’s unique needs and goals
  • Implement appropriate interventions and activities aligned with program methodology
  • Adapt session approach based on child’s responses and developmental progress
  • Maintain appropriate boundaries and professional relationship standards
  • Foster a safe, nurturing environment that promotes growth and exploration
  • Conduct initial and ongoing informal assessments of child development and needs
  • Observe and document detailed notes on child behavior, play themes, and progress
  • Track developmental milestones and areas for growth
  • Maintain comprehensive and confidential session records
  • Complete all documentation within required timeframes
  • Communicate effectively with caregivers about session highlights and child progress
  • Provide appropriate feedback and guidance to support families
  • Maintain appropriate professional boundaries with families
  • Collaborate with caregivers to ensure consistency between sessions and home
  • Address caregiver questions and concerns or escalate as appropriate
  • Participate in regular supervision and coaching sessions
  • Engage in ongoing training and professional development
  • Incorporate feedback into practice
  • Stay current on play therapy approaches and child development research
  • Collaborate with other Play Coaches to share best practices
  • Primary work location at assigned site
  • Part-Time or Full-Time Jobs available 
  • May require evening and weekend availability to accommodate families’ schedules
  • Physical requirements include sitting on floor, light lifting, and active play with children
  • Emotional resilience required for working with children experiencing challenges
  • Schedule may vary based on client needs

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